Managing Agent Data Co-ordinator

We're looking for a highly organised and detail-focused Managing Agent Data Co-ordinator to join our Service Charge & Specialist Leasehold Services team. You'll play a key role in maintaining accurate information about our externally managed homes, helping us deliver excellent services to residents and meet our compliance requirements.

What you'll be doing

• Maintaining accurate records relating to managing agents, RTM companies and managed properties.
• Collecting, checking and updating compliance, contractual and property information.
• Monitoring and recording important compliance data, including fire, gas, electrical and lift safety information.
• Producing reports and management information for operational teams.
• Identifying and resolving data quality issues.
• Supporting continuous improvement projects and data cleansing exercises.
• Working closely with colleagues, managing agents and external partners to ensure information is accurate and up to date.
• Providing a high-quality, customer-focused service to support residents and operational teams.

What we're looking for

• Experience working with data, records or business systems.
• Strong attention to detail and accuracy.
• Good Microsoft Excel skills.
• Excellent organisation and time management skills.
• Strong communication and relationship-building skills.
• A proactive approach to problem solving.
• Experience in housing, property management or a similar environment would be beneficial.